Frequently Asked Questions

Everything you need to know about your ANNKE security solutions.

Does ANNKE Polska offer free shipping on security systems?

Yes, we provide free standard shipping across Poland for all orders exceeding a specific promotional threshold. Delivery typically takes 2-4 business days via our trusted courier partners.

What payment methods are accepted on the website?

We accept a wide range of secure payment options including major credit cards (Visa, Mastercard), PayPal, and popular local methods such as BLIK and Przelewy24.

How long is the warranty period for ANNKE products?

All ANNKE products purchased through our official Polish store come with a comprehensive 2-year manufacturer warranty, ensuring your surveillance equipment is protected against technical defects.

Can I return my order if I am not satisfied?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund or exchange.

Do the security cameras require professional installation?

ANNKE systems are designed for easy 'Plug and Play' installation. While many customers successfully set up their systems using our included guides, we recommend consulting a certified technician for complex integrated setups.

Are ANNKE cameras compatible with mobile devices?

Absolutely. You can remotely access your live camera feeds and receive motion alerts through the free ANNKE Vision app, available for both iOS and Android platforms.